Manu888 takes the privacy and protection of members' personal data very seriously. This document transparently explains how we collect, use, store, and safeguard your information as a member of our platform.
How we keep every Malaysian member's personal data protected at all times
Manu888 only collects data that is strictly necessary to manage your account and process your transactions. We do not request information that is irrelevant or goes beyond what our services require from Malaysian members.
Manu888 members' personal data is never sold, rented, or transferred to any third party for marketing or commercial purposes without your explicit consent as the data owner.
All data transmitted between your device and manu888's servers is protected by 256-bit SSL encryption – the same standard used by Malaysia's leading financial institutions such as Maybank and CIMB in their banking systems.
You have the right to access, correct, download, or request deletion of your personal data at any time. All data privacy requests are handled within 14 business days by manu888's dedicated team.
Manu888's privacy policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all our data handling practices comply with the data protection laws in force in Malaysia.
In the event of any security incident that may affect members' personal data, manu888 is committed to notifying affected members within a reasonable timeframe and taking immediate remedial action.
Important Note: By registering for and using the manu888 platform, you consent to the collection and use of your personal data as described in this Privacy Policy. Please read this document carefully to understand your rights and responsibilities regarding data privacy on our platform.
Manu888 ("we", "our platform") is an online Sports Betting and casino platform operating in Malaysia. We are committed to protecting the privacy of all members who use our services at manu888.biz and related mobile applications.
This Privacy Policy details the types of personal data we collect from you, the purposes for which it is collected, how we manage and protect it, and the rights you hold as a data owner. This document has been drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and industry best practices in data protection.
Manu888 acts as the Data Controller for personal data collected from members through our platform. If you have any questions about how we handle your personal data, please contact our Privacy Officer by email at support@manu888.biz.
When you register an account or use manu888's services, we collect the following data from you:
| Data Category | Information Type | Primary Purpose |
|---|---|---|
| Identity | Full name, MyKad number, date of birth, gender | Identity verification, KYC compliance |
| Contact | Malaysian phone number, email address | Account verification, service communications |
| Finance | E-wallet information (TNG, GrabPay, DuitNow), bank account number | Processing deposits and withdrawals |
| Account | Username, password (encrypted), login history | Account management & security |
| Activity | Betting history, games played, transactions | Regulatory compliance & fraud detection |
When you use the manu888 platform, our systems automatically record the following technical information:
Note: Manu888 does not collect precise location data (GPS) from your device unless you explicitly grant permission for a specific feature.
Manu888 uses the personal data collected for the following purposes:
With your consent, we may send you information about new promotions, special bonuses, and manu888 platform updates. You may withdraw this marketing consent at any time through your account settings or by contacting our support team.
Manu888 does not sell members' personal data to any third party. However, there are limited situations where data sharing is necessary for the operation of our services:
We share only the necessary data with third-party service providers who assist in operating the manu888 platform, including:
Manu888 may disclose personal data when required by law or by direction of a competent authority in Malaysia, including pursuant to court orders, law enforcement agencies, or financial regulatory authorities.
Our Commitment: All data sharing with third parties is conducted on a strictly need-to-know basis, and every third party we work with is bound by rigorous data protection agreements. Manu888 takes responsibility for ensuring these third parties uphold equivalent data protection standards.
Manu888 implements multiple layers of technical and organisational security to protect members' personal data from unauthorised access, loss, alteration, or disclosure:
While we take all reasonable steps to protect your data, no security system is entirely foolproof. We encourage you to play your part in securing your account by using a strong password and never sharing your login credentials with anyone.
The manu888 platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Maintaining login sessions, account security, payment processing | Session / 30 days | |
| Remembering your language preferences, platform settings, and gaming preferences | 1 year | |
| Understanding how members use the platform to drive continuous improvement | 2 years | |
| Detecting fraudulent activity and protecting accounts from unauthorised access | Session |
You can control and manage cookie settings through your browser preferences. Most modern browsers allow you to view, delete, or block cookies. Please note that disabling essential cookies may affect the functionality of the manu888 platform, including your ability to log in and process transactions.
If you use our mobile app, you can manage tracking permissions through the privacy settings on your Android or iOS device.
Manu888 retains your personal data for as long as your account remains active, and for the period required following account closure to fulfil our legal obligations:
Once the retention period expires or you submit a data deletion request, manu888 will securely delete or anonymise your personal data using industry-standard methods. Anonymised data may be retained for aggregate analytics purposes and cannot be traced back to any specific individual.
As a manu888 member, you have the following rights regarding your personal data under Malaysia's PDPA and our privacy policy:
To exercise any of the above rights, contact manu888's Privacy Officer by email at support@manu888.biz, including your account number and the details of your request. We will verify your identity before processing any data-related request.
The manu888 platform is strictly for adults aged 18 and above. We do not knowingly collect or store personal data from individuals under the age of 18.
Manu888's registration system uses age verification via MyKad number and phone verification to ensure only eligible users can access the platform. Should we discover that personal data of a minor has been collected inadvertently, we will take immediate steps to delete that information and close the account in question.
To parents and guardians: If you believe your child under the age of 18 has registered an account on manu888, please contact our support team immediately at support@manu888.biz to arrange data deletion and account closure.
The manu888 platform may contain links to or integrations with third-party services, such as Live Casino providers, slots providers, and sports data providers. When you access these third-party services through the manu888 platform, the relevant third party's privacy policy may also apply.
Manu888 is not responsible for the privacy practices of these third-party providers. However, all providers who partner with manu888 are selected based on their security and privacy track record, and are bound by the minimum data protection standards we have established.
We encourage you to read the privacy policy of each third party you deal with directly, even if they are accessed through the manu888 platform.
Manu888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements in how we protect your information.
Members will be notified of any material amendments to this Privacy Policy through:
The "Updated" date at the top of this document will always reflect the latest revision date of this Privacy Policy. Your continued use of the manu888 platform after the effective date of any amendment constitutes your acceptance of the revised policy.
If you have any questions, concerns, or complaints regarding how manu888 handles your personal data, please reach out to us through the following channels:
Our team operates in both Malay and English. For matters involving formal requests relating to your data privacy rights, please use the email channel to ensure proper documentation and record-keeping of your request.
If you are not satisfied with how manu888 has handled your privacy concerns, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the provisions of the Personal Data Protection Act 2010.
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